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Are you a meeting planner or event organiser?

Join us for MESA's next Meeting Planner Forum about customer success!

Thursday 18th April 2024  

1400 - 1530 BST / 1500 -1630 CEST

The main session will take place for the first hour

An open general forum will continue for half an hour for those that can stay


Our events have changed and so have our customers!  They have different needs, different objectives and less time and budget!  How do we master this and create the best customer service for our clients, whilst meeting our own busy deadlines and limited budgets?  How do we give the maximum ROI to our client and our company?

Join our MESA members who are here to help guide you with tips about using services, tools and different customer success technology, as well as the do's and don'ts, so they can help you walk through the journey of planning your next event.  

It’s your chance to meet with knowledgeable experts in considering your next event requirements and be able to discuss your ideas with them in a trustworthy environment.  Find out the best ways to ensure your clients have the best experience when dealing with you; your company and your product.


 Attend this forum to get find the best solutions and ideas to some of your key challenges:

  • How to decide the top priorities and when to say no or question further
  • How to collaborate with your suppliers to resolve differences between expectations and budget constraints
  • How to excel at customer service and overall success
  • How to meet your own objectives as an event planner and event services provider and make sure they match up to the expectations of the client
  • How to manage those expectations to benefit everyone


Join us where MESA event professionals address your concerns and update you about current, and upcoming, trends and solutions, and where you can ask your questions about the issues you are facing.


Register now if you are a planner in the meetings & events industry or a MESA Member!



Start: April 18, 2024
3:00 PM (UTC/GMT +02:00 - Europe / Brussels)
End: April 18, 2024
4:30 PM (UTC/GMT +02:00 - Europe / Brussels)
MESA - Meetings & Events Support Association Ltd.
Meeting Planner Forum - 18th April 2024

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