Skip to main content

The Art of Managing Expectations

With speakers Sebastien Braun, CEO & Founder of idloom, MESA Patron Member and John Martinez, Founder & CEO of ShocklogicMESA Patron Member.  

Expectation management is a powerful tool in maintaining healthy relationships, both personal and professional. Expectations provide guidelines, goals, and the accountability necessary to keep things on track. However, if we don't effectively communicate our expectations, how will anyone be able to meet them? It's therefore crucial to ensure that expectations are realistic and achievable; otherwise, it only leads to frustration for everyone involved.

People are far more willing and motivated when they clearly understand what's expected of them and the reason behind those expectations. Join this session to learn more about the benefits of setting clear and realistic expectations. With a strong emphasis on communication, this session focuses on how to clearly articulate your own expectations, how to better understand and manage the expectations of others, and even how to say “no” when necessary. 

Hosted and moderated by Tamsin Treasure-Jones, Co-Founder of KubifyMESA Member.

Do you have any questions for our Moderator / Speakers?

Our session takes place on Tuesday 30th January at 1400 GMT / 1500 CET.


Submit your questions


The Art of Managing Expectations - January 2024 MESA 4M

United Kingdom


John Martinez

CEO & Founder
  • John Martinez

    With over 30 years of experience in the events industry, John understands the needs of membership organisations deeply and intrinsically. After spending the first 14 years of his career as a PCO, he founded Shocklogic in 1997, where today he leads an international team to deliver cutting edge event management technology. John has a PhD in Quantum Physics from MIT and has previously been named one of the “Top 100 Movers & Shakers in Events” by Eventbrite. In 2020, he was also listed as one of the “Top 100 Most Influential People in the Event Industry” and one of the “Top 50 Virtual Meetings & Events Innovators” by Eventex.

    Read more

Sébastien Braun

CEO & Founder
  • Sébastien Braun

    Sébastien Braun is the CEO and founder of idloom, a Belgian-based company that provides event management software solutions. He is responsible for the development and implementation of idloom's platform, which offers features such as event registration, ticketing, and attendee management.

    Prior to launching idloom, Sébastien worked in various roles in the technology and innovation sector, including as a consultant at Arthur D. Little, a global management consulting firm. Sébastien has a background in economy and finance and is recognized as an expert in event management technology.

    Read more

Tamsin Treasure-Jones

Tech Co-Founder Kubify / Technology Enhanced Learning Researcher
  • Tamsin Treasure-Jones

    Co-founder of Kubify, an event and educational technology start-up. Experienced strategist, project manager and researcher, with extensive experience of working in higher education and building links with the public and commercial sectors. Skilled in Educational Technology, Communication, Project Development & Management, Qualitative Research and Education.

    Read more

Detected timezone